An original signature on all refund request letters is To receive a partial refund, please email try to process refunds within 5 business days of receipt, but refunds may take Or request a refund even if you are not having problems using the software, we will If you are not willing to work with technical support on any problems you are having, You will receive a partial refund of 75%. Request a refund and your computer does not meet the minimum system requirements,
Please review the minimum system requirements for our software carefully. Please use the 30-day trial option prior to your purchase if you are unsure if you
Not be issued for functional software that does not live up to your expectations.
Since we do offer trials and customer support toĪnswer questions about the software before and after purchasing, full refunds will Please note that Stardock programs have fully functional 30-day trial versionsĪvailable prior to purchasing. Is available before purchase to answer any pre-sale questions you may have about Refunds will not be provided for accidentally purchasing an item. Please carefully review your in-cart items and order overview before submitting. No partial or full refunds will be granted after this time. Refund requests on all credit/debit card orders must be received within 30 days Refunds are only available for fully-released programs. We do not give refunds on beta, pre-order, or pre-release versions of software or subscription Sales will not fully refund your sale without an RMAįrom technical support. Do not contact sales about a full refund without firstĬontacting technical support. That your problems cannot be rectified, technical support will instruct you on how (Object Desktop subscribers have support during their subscription.) If it is determined Tech support is available at within 30 days of a stand-alone application's purchase. We require that you utilize our technical support services prior to issuingĪ refund.
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